Why should I choose Netdukes hosting ?

Because we are dedicated to provide the best web hosting & web design services in the industry. Netdukes hosting packages are the cheapest and we setup you account without any charge. Superior customer service is the key element to our success. We provide every thing you need to get your web site on the Internet.

How long does the setup process take?

After completing our online form, your account will be enabled within one business day.

Can I purchase a domain name with NESTDUKES Hosting?

You can order .com .net .org .biz and many more domains names for Rs. 850/= year at the time of signup. You get full ownership of the domain name.

What can I do if I already have a domain name? Can I use my exsistingdomain with Netdukes.com account?

Yes. you must update the DNS settings of your domain. We will provide all the information on updating the settings.

I don't understand the domain name registration or transfer process, what should I do?

Contact us via email or telephone, we will explain any technical issues and help you get your site up and running.
E-mail - support@netdukes.com

How do I access my cPanel control panel ?

You can login to your Cpanel control panel at http://yoursite.com/cpanel where "yoursite.com" is your own domain name

What is the full path to my cgi-bin?

/home/username/public_html/cgi-bin

Do you offer 99.9% uptime guarantee?

Yes. Please read Terms & Conditions for more info.

Do you offer free SSH access ?

Yes, We provide SSH access on request for free. You must send a scanned image of a valid identity card to enable SSH access. Please contact our support team for more information.

How can I upload my webpage?

You will need to either use the file-manager built into your control panel, or use FTP client. You should place all of your web documents in the public_html directory. Your login information should be as follows:

ftp.yourdomain.com
Username: username
Password: yourpassword

All of the web hosting plans offer certain amounts of data transfer or bandwidth. Why ?

Data transfer, sometimes called "bandwidth", refers to the amount of data that is used when visitors view your web site for a month. When visitors browse your web site, they are technically requesting and retrieving files from the server. If you have a web page that consists of an HTML file and an image file that are 10kb each, then the amount of data transfer that is used when a single visitor views that web page is 20kb. Both your web site and FTP data transfer are measured.

I have come across several web hosting companies which offer unlimited bandwidth! How it is possible ?

The term Unlimited Bandwidth is an advertising gimmick, aimed at those with little or no experience with web hosting. Data centers do not offer unlimited bandwidth to their customers. By that same token, hosts cannot offer realistic unlimited bandwidth offers to you.

Do you put any banners or pop-ups on my web pages ?

No.

What are your hours of Technical support?

E-mail support or you can call us 24 hours a day, 7 days a week, 365 days a year
E-mail – support@netdukes.com

Are there any hidden charges?

No, we will not charge you for anything without your prior consent

Do you offer 30-days money back guarantee?

All hosting plans include a 30-days refund. If you are dissatisfied with our service for any reason, you will receive a full refund, if you cancel your account within 30 days of account activation.

Do you undertake web design orders?

Yes, Netdukes hosting has it's own design team that can build a custom web site for your business or personal web site.